Optimisation Services

Business Health Checks

We conduct business health checks which typically last a few days or weeks and involve a high level top down and bottom up analysis of an organisation to identify key areas for improvement. They enable stakeholders to obtain an objective, external perspective of key pain points, enabling them to align efforts and resources appropriately.

Business Turnarounds

Clients typically reach for us when it is "not business as usual". Conducting business turnarounds, typically involve all sectors of the Services Cycle, from the development of a revised business strategy, following a detailed "As Is" analysis and "To Be" design, to optimisation of the business processes and implementation planning and roll-out.

Business Process Re-engineering

Business process re-engineering aligns core and support business processes so that they collectively support the overall strategic intent and minimise wastage and inefficiency. The BPR process identifies areas for improvement and those requiring redesign.

We adopt an inclusive approach for BPR, working closely with all stakeholders and resources connected the process. This ensures buy-in and forms an important part of the change management process.

Process Modeling and Simulation

We combine conventional business process mapping with the ability to model and simulate business processes. During simulation, cycle times, throughput rates, unit cost guidelines and resource bottlenecks are determined. Processes are then optimised and specific scenarios can be explored, such as increased throughput rates and varied arrival patterns for transactions. Areas for improvement are identified and quantitative data generated, which is then used to form recommendations regarding current and required capabilities.

Value Chain Analysis

The most important business improvement opportunities do not result from improving individual functions and departments, but from better linkages between the activities running across the departments and 'chain links'. By focussing on the activities that deliver most value to the customer, value chain analysis ensures that costs are reduced and revenues and profits are enhanced.

Our ability to execute value chain analysis provides our clients with an understanding of how different stages and activities of a business or industry interlink, build on each other and where value is created.

Mergers and Restructuring

We have extensive experience in managing the mergers and resultant restructuring of large organisations. Our experience in this area allows us to quickly identify areas of value to be retained, components to be outsourced and those to be phase out. Our people-oriented approach enables us to assist with the integration of the individual businesses with minimal unnecessary friction.